06 January 2020
Bhubaneswar: In a bid to get feedback on healthcare delivery, the Chief Minister’s Office today sent a four-member ‘Mo Sarkar’ team to Nayagarh District Headquarters Hospital.
The team interacted with more than 60 patients and their attendants in different wards and counters of the hospital. It collected feedback on infrastructural facilities, diagnostic services, availability of medicines and other services,
?The team observed that there is an increased level of satisfaction among the patients and attendants regarding the State Government’s Mo Sarkar initiative. The hospital authorities have also made active efforts for patient awareness on Mo Sarkar, a press note released by the CMO stated.
The patients were aware that the feedback is taken directly by the Chief Minister, his cabinet colleagues and other designated officers. The Team observed an improved level of cleanliness, infrastructural facilities, improved and free diagnostic services and availability of medicines under Niramaya, the note added.
To observe the efficacy of Niramaya Medicine services, two team members pretended as patients and stood in queue at OPD and Niramaya counter and observed the doctor-patient interaction and medicine availability.
“?It was found that specialised services like Dialysis, Intensive Childcare services and Nutritional care have improved to the satisfaction of the patients. The feedback was positive in this regard. Action will be taken on the basis of feedback,” the CMO stated.