09 September 2019
Bhubaneswar: Capital based Biju Patnaik International Airport won the Best Airport award and that too second time in a row on Sunday at Bali, Indonesia.
The award was given at the 2nd ACI Customer Experience Global Summit in the category ‘Quality Service-2018’ for airports that receive about 2-5 million customers on a yearly basis.
The criteria for winning in this category are customer security, customer experience, facilities available, and maintenance of hygiene, sources said.
Biju Patnaik International Airport Director Suresh Chandra Hota received the award and thanked all the employees, support staff and mainly the customers for choosing Bhubaneswar Airport.
Apart from Bhubaneswar Airport, Chandigarh International Airport and Devi Ahilya Bai Holkar International Airport at Indore too won the best Airport award in the same category.