03 October 2019
Bhubaneswar: In a bid to follow 5T vision of Chief Minister Naveen Patnaik, safeguard public interest, bringing transparency and redressal for the passengers, OSRTC has now introduced a dedicated Toll-free number.
The passengers now can call to Toll-free number: 1800-345-1122 for availing OSRTC bus-related information and also sharing their valuable feedback and complaints for redressal.
For the convenience of travelling passengers, the Toll-free number will operate 24x7 at OSRTC, Corporate Office, Paribahan Bhawan, Bhubaneswar.
Based on the experience gained and the feedback received from passengers, remedial measures will be taken to enrich the experience of passengers travelling with OSRTC buses.